Knowledgebase

Click on the category to browse FAQs.

• About Oneworld (3)

  Information about Oneworld

  1. Can I have a physical Loyalty Oneworld card?
  2. How does Oneworld work?
  3. What is Loyalty Oneworld?
• Access (1)

  Access

  1. How many points can I earn at each partner?
• Owner Of Intermart Privilege Card (2)

  The member owns a Intermart Privilege card

  1. I am a member of Intermart Privilege Card and I have one or multiple cards. What should I do?
  2. I am already a member of Intermart Privilege Card. Why do I need to register on Oneworld?
• Processing/Scanning Issues (2)

  Problems you may have when scanning.

  1. I am already a member of INTERMART Privilege Card and I registered on oneworld.mu but I did not obtain any Barcode or QR Code. What should I do?
  2. My Digital Card is not scanning at the till. What should I do?
• Registration (2)

  All you need to know about registration

  1. I am already a member of INTERMART Privilege Card and I registered on www.oneworld.mu but I did not obtain any Barcode or QR Code. What should I do?
  2. I have an INTERMART Privilege Card but it is not registered under my name. Can I register on Oneworld using that card?